Frequently Asked Questions (FAQ)

Blue Weelz is a wheelchair-accessible ride-hailing app. All rides on our platform are designed to be fully accessible for wheelchair users, ensuring a comfortable and safe travel experience.

The price for each ride varies based on the distance traveled. After entering your pickup location and drop-off point in the app, the estimated fare will be displayed before you confirm your booking.

After signing up and logging into the app, you can easily book a ride by entering your pickup and drop-off locations. The app will provide you with the estimated price and allow you to confirm your ride.

If you experience any issues during your ride, please contact our customer support team number located on Blueweelz website. We are dedicated to resolving any problems you may encounter.

Yes, you can cancel or modify your booking within the app. Please refer to our cancellation policy for any applicable fees or time restrictions.

Blue Weelz prioritizes rider safety by ensuring that all drivers are vetted and trained to assist passengers with special needs. We also offer real-time tracking and a support hotline for emergencies during your ride.

Blue Weelz is initially launching in Los Angeles, California, with plans to expand to neighboring cities and counties soon. Check our website for updates on service availability in your area.

We welcome your feedback! After your ride, you can rate your experience and leave comments in the app. Your input helps us improve our services.

Blue Weelz is designed specifically for wheelchair users, ensuring that all rides are accessible. If you have specific needs or requests, please indicate them when booking your ride, and our team will accommodate you accordingly.